Wizard of Loops Studio Privacy Policy

1. General

Wizard of Loops Studio (“us”, “we”, or “our”) operates the https://store.wizardofloops.com website (“the Site”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site and the choices you have associated with that data.

We use your data to provide and improve the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

2. Personal Data Processing

2.1 The type of personal information we collect

  • First and Last Name
  • Email Address
  • Address, Postcode, Country
  • Telephone Number
  • IP Address used to access our site

2.2 How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You register on our Site as a Customer
  • You make a purchase from our Site

We use the information that you have given us in order to be able to process your order and comply with legal obligations, for example:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

We may share this information with 3rd party organisations or public bodies.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by sending email to studio@wizardofloops.com
  • We have a contractual obligation
  • We have a legal obligation
  • We have a vital interest
  • We need it to perform a public task
  • We have a legitimate interest

2.3 How we store your personal information

Your information is securely stored. We keep personal information mentioned in paragraph 2.1 for 36 months, since last time you logged into your Customer account or made a purchase in our Site. If you not logged into account or made any purchase for last 36 months we will then dispose your information by deleting your account from the Site.

2.4 Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at studio@wizardofloops.com if you wish to make a request.

2.5 How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at studio@wizardofloops.com

3. Payments

We accept credit / debit card payments through Woo Commerce Payments and we also accepting payments via PayPal. When processing payments some of your data will be passed to Woo Commerce or PayPal respectively, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

We are using Woo Commerce Payments plugin to accept credit/ debit card payments. Please see Automattic’s Privacy Policy for more details.

4. Cookie Policy

We use cookies and similar technologies on our website and process your personal data (e.g. IP address), for example, to personalize content and ads, to integrate media from third-party providers or to analyze traffic on our website. Data processing may also happen as a result of cookies being set. We share this data with third parties that we name in the privacy settings.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.

The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

The data processing may take place with your consent or on the basis of a legitimate interest, which you can object to in the privacy settings. You have the right not to consent and to change or revoke your consent at a later time. For more information on the use of your data, please visit our privacy policy.

Below you will find an overview of all services used by this website. You can view detailed information about each service and agree to them individually or exercise your right to object. We using few types of cookies:

  • Essential cookies – Essential services are required for the basic functionality of the website. They only contain technically necessary services. These services cannot be objected to.
  • Functional cookies – Functional cookies are necessary to provide features beyond the essential functionality such as prettier fonts, video playback or interactive web 2.0 features. Content from e.g. video platforms and social media platforms are blocked by default, and can be consented to. If the service is agreed to, this content is loaded automatically without further manual consent.
  • Statistics cookies – Statistics cookies are needed to collect pseudonymous data about the visitors of the website. The data enables us to understand visitors better and to optimize the website.
  • Marketing cookies – Marketing services are used by us and third parties to track the behavior of individual visitors (across multiple pages), analyse the data collected and, for example, display personalized advertisements. These services enable us to track visitors across multiple websites.

You can see detailed information about cookies and choose which cookies you accept using Change privacy settings link on the footer of the site.